Frequently asked
Questions

How to book a rental car in Dubai?

With our platform, you can easily browse live car rentals in Dubai. Select your dates then pay online via your Visa Mastercard, Payment Link. Delivery is often available when it suits you, or you can send WhatsApp to our sales team. That’s all!

In the United Arab Emirates, the legal age to obtain a license is 18 years or older. However, it totally depends on the car rental company you choose. Some car rental companies require customers to be at least 23 years old, while others allow customers to rent a car from the age of 20.

Yes, but they must be added to the rental agreement and meet the eligibility requirements.

The security deposit covers potential damages, traffic fines, or any additional fees during the period starting from the date of returning the car, which may reach 21 or 30 days depending on the agreement.

The deposit refund is usually processed between 21 and 30 days after the return of the vehicle.

Salik is the automatic toll system in Dubai, applied when you pass through certain toll roads.

You can book and pay the displayed price online without any additional cost; only the 5% tax is added to the rental amount.

Immediately contact the rental companyโ€™s support team. They will assist you with retrieving or replacing the key, but please note there may be additional charges for lost keys.

Renting a car allows you to experience the city at your own pace, from the stunning skyscrapers of Downtown Dubai to the serene beaches of Jumeirah and the vast desert landscapes. With well-maintained roads, clear signage, and a variety of rental options, ranging from economy cars to luxury vehicles, Dubai makes driving a convenient and enjoyable experience.

This option allows you to rent without paying a deposit, which has several benefits: you can keep more of your budget for your trip and avoid the sometimes long wait for the deposit refund, which can take up to 30 days.

Depending on your usage, your overhead expenses may include Salik or DARB (tolls), gasoline, parking, scratches and damages. Delivery and pickup of cars may also incur additional fees.

All cars are fully insured unless there is something that the insurance company does not cover, and if you are responsible for the accident, there is a deductible amount that must be paid to the insurance company.

Collision Damage Waiver (CDW) cover is a type of insurance offered by many car rentals. This cover helps protect drivers from any financial losses that may result from a collision or accident. It covers the cost of repairs to the rental car, subject to terms and conditions.

Need Help?

If you can't find what you need or wish to report an issue, please reach out to our support team here. We're here to help you.

Search